You can find all the important information in the FAQ section of the Sanela customer portal. 

Please don’t hesitate to contact us – we would be glad to assist: 

Phone: +41 44 272 08 08
Email: info@post-sanela.ch

Available (except public holidays):
Monday – Friday, 8 a.m. – 12 p.m.
and 1 p.m. – 5 p.m.

You can find frequently asked questions and answers about the EPR here.