Three steps to your EPR

Create your electronic patient record (EPR) with the digital EPR self-onboarding service from Swiss Post in three steps – completely digitally, irrespective of time and location:
Creating an electronic identity with SwissID

With a SwissID, you can create your verified electronic identity (if not already available).

Apply for an EPR

You apply for your EPR from Post Sanela Health Ltd.

Receive your login details and get started straight away

You will receive a one-time, initial login for your EPR – done!


With our service, you can set up the EPR completely digitally anywhere in Switzerland. Setting up an EPR is free of charge in the cantons of Basel-Land, Basel-Stadt, Bern, Lucerne, Nidwalden, Obwalden Schaffhausen, Schwyz, Solothurn, St. Gallen, Zug and Zurich.

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How setting up an EPR digitally works


Requirements and recommendations for setting up an EPR digitally



You are at least 18 years old*

You do not yet have an EPR

You have a smartphone (at least iPhone 7 with iOS 15 and TouchID/FaceID or Android device with operating system 10 (Oreo), 4GB RAM, 4 processor cores and a camera with 16MP, fingerprint and NFC function)

Access to your personal email account

Your biometric passport or identity card (Switzerland or EU/EEA; exception: German ID card)

Your login credentials for your SwissID account and the SwissID app installed on your smartphone (or open a SwissID account)

20–30 minutes (slightly longer if you need to open or complete a SwissID account first)

Use your computer or tablet to set up the EPR

Start setting up the EPR on your computer or tablet and use your smartphone for actions in the SwissID app. You can also follow all the steps on your smartphone.

Use your passport as ID

Use your passport to verify your electronic identity. If you identify yourself with the ID card, it will be checked manually. You will be notified by email as soon as you can continue with the online set-up.

* If you are under the age of 18 or have a custodian, the EPR must be set up by the legal representative.

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Our address
Post Sanela Health Ltd.
Pfingstweidstrasse 60b
CH-8005 Zurich