The Federal Council’s announced shift towards the electronic health record (EHR) is an important step for the digital transformation of the healthcare sector. At the same time, this reduces demand for the current electronic patient record (EPR). This is why the shareholders of Post Sanela Health AG have decided to dissolve the Sanela reference community at the end of 2026. This means that Sanela’s EPRs will remain available until the end of the year.
What does this mean for your EPR with the Sanela reference community?
Please contact us if you have any questions or concerns
We are happy to help
Questions about the EPR
Phone: 0800 (0)55 88 02
Email: [email protected]
Available (except public holidays):
Monday – Friday, 7 a.m. – 7 p.m.
Saturday, 07.30 a.m. – 1 p.m.
Email: [email protected]
Available (except public holidays):
Monday – Friday, 7 a.m. – 7 p.m.
Saturday, 07.30 a.m. – 1 p.m.
Questions about electronic identity (eID)
If you have any questions about your eID, please contact the support of the relevant identity issuer directly:
SwissID: SwissID customer service
SwissID: SwissID customer service
Questions about linking VacMe to the EPR
Email: [email protected]