Please contact us if you have any questions or concerns
We are happy to help

Questions about the EPR
Phone: 0800 (0)55 88 02

Available (except public holidays):
Monday – Friday, 7 a.m. – 7 p.m. 
Saturday, 7:30 a.m. – 1 p.m.
Questions about electronic identity (eID)
If you have any questions about your eID, please contact the support of the relevant identity issuer directly:

SwissID: SwissID customer service

TrustID: TrustID customer service or TrustID support
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Our address
Post Sanela Health Ltd
Pfingstweidstrassse 60b
CH-8005 Zurich